Loyalty Rewards

Your support of Coconette-oz is really appreciated and our Loyalty Rewards program is here to say a very big 'Thank You' xxx

 

     

    FAQs

    How Do I Join the Coconette-oz Rewards Program?
    Customers with store accounts are automatically enrolled. If you don't have an account yet, you can create one to join today. Don't worry if you previously made purchases in the last 12 months before creating an account. You have still earned points. Just be sure to use the same email for creating your account as you used when you made your purchase./s

    How do I earn loyalty points?
    Points are earned when you create an account, refer a friend, follow us on Instagram and even when you have a birthday! And of course every time you place an order.

    How do I check my loyalty points balance and redeem rewards?
    Log in to your store account first and then click the 'Check Rewards' tab over at the right of any page or simply click here. When you have enough points for a reward, you will see a Redeem  button. Simply click this button and you will receive a coupon code, both on-screen and in email. You can use your code immediately or keep it ready to use later.

    How do I use my rewards?
    Rewards are issued as discount coupon codes that can be applied on the payment page during checkout.

    Where do I enter the code?
    On the checkout page there is a discount field.

    If you are on a computer or Laptop it will be found as per this image:

    If you are on a tablet or mobile phone the checkout page may look different as seen below - in this case you will need to click on the Show Order Summary to see the discount field as per image below:

     

    I'm just a small number of points away from my next reward - can I purchase a small top up ?
    Yes...you sure can. Sometimes you may be just 5 or 10 points away from your next reward...and we know that can be frustrating...so now you can purchase a small number of top up points - available in blocks of 5 points - top up points can be purchased here : TOP UP POINTS


    Terms and Conditions

  • Individual coupons can only be redeemed once
  • Loyalty Rewards are for your personal use only. Bulk purchases of the same / single design in one order will only earn points on 1 of those items 
  • Loyalty Rewards can be used towards any purchase except Sale items  (which are already discounted) ...so if your cart includes only Sale Items,  the coupon will not apply. However, it will apply if your cart contains full price items or a mix of full price and sale items :-)
  • If you redeem your coupon  for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase
  • If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
  • We reserve the right to modify or cancel coupons at any time.