Your support of Coconette-oz is really appreciated and our Loyalty Rewards program is here to say a very big 'Thank You' xxx
How Do I Join the Coconette-oz Rewards Program?
Customers with store accounts are automatically enrolled. If you don't have an account yet, you can create one to join today. Don't worry if you previously made purchases in the last 12 months before creating an account. You have still earned points. Just be sure to use the same email for creating your account as you used when you made your purchase./s
How do I earn loyalty points?
Points are earned when you create an account, refer a friend, follow us on Instagram and even when you have a birthday! And of course every time you place an order.
How do I check my loyalty points balance and redeem rewards?
Log in to your store account first and then click the 'Check Rewards' tab over at the right of any page or simply click here. When you have enough points for a reward, you will see a Redeem button. Simply click this button and you will receive a coupon code, both on-screen and in email. You can use your code immediately or keep it ready to use later.
How do I use my rewards?
Rewards are issued as discount coupon codes that can be applied on the payment page during checkout.
Where do I enter the code?
On the checkout page there is a discount field.
If you are on a computer or Laptop it will be found as per this image:
If you are on a tablet or mobile phone the checkout page may look different as seen below - in this case you will need to click on the Show Order Summary to see the discount field as per image below:
I'm just a small number of points away from my next reward - can I purchase a small top up ?
Yes...you sure can. Sometimes you may be just 5 or 10 points away from your next reward...and we know that can be frustrating...so now you can purchase a small number of top up points - available in blocks of 5 points - top up points can be purchased here : TOP UP POINTS
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