Your support of Coconette-oz is really appreciated and our Loyalty Rewards program is here to say a very big 'Thank You' xxx
How Do I Join the Coconette-oz Rewards Program?
Anyone who has ever shopped at Coconette-oz is already a member of the Loyalty Rewards program.
Don't worry if you didn't create an account when purchasing ...you still earned points. Just create an account now, using the same email address as you used when you made your purchase/s. To see your rewards just login to your account and then click on the 'Check Rewards' link in the menu above.
How do I earn loyalty points?
Points are earned with every order and also when you create an account, refer a friend, follow us on Instagram and even when you have a birthday!
How do I check my loyalty points balance and redeem rewards?
Log in to your store account first and then click on the 'Check Rewards' tab in the Menu. Once on the Rewards popup , if you have enough points for a reward, you will see a 'Redeem 'button. Simply click this button and you will receive a coupon code. You can use your code immediately or keep it ready to use later.
How do I use my rewards?
Rewards are issued as discount coupon codes that can be applied on the payment page during checkout.
Where do I enter the code?
On the Customer Information step at checkout there is a discount field. On desktops and laptops this can be found on top right of Customer Information page and on mobile you will need to click the Show Order Summary link at top
My points history seems different to my order history - why might that be?
The amounts paid shown in your order history include what you paid for postage. Loyalty rewards are earned only on the items purchased, not the postage.
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